Grievance officer

Grievance officer

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the contact details of the Grievance Officer are published below.

Name: [Officer name]
Email: grievance@nextmedmart.com
Address: [Registered office address]
Phone: [Phone number]

We acknowledge complaints within 24 hours and resolve them within 15 days of receipt.

What you can raise here

• Incorrect information on a doctor, clinic or hospital listing
• A price shown on NextMed Mart that differed from what you were charged
• A review you believe is fake or defamatory
• A request to correct or delete your personal data under the DPDP Act 2023